Shipping Policy
Last updated: January 26, 2026
Where We Ship
We deliver to most countries worldwide, including:
- United States
- Canada
- United Kingdom
- Germany
- France
- Poland
- Netherlands
- And many more
Shipping availability and costs are shown at checkout for your specific location.
Estimated Delivery Times
| Region | Production | Shipping | Total |
|---|---|---|---|
| United States | 2-5 days | 3-7 days | 5-12 days |
| Canada | 2-5 days | 5-10 days | 7-15 days |
| United Kingdom | 2-5 days | 3-7 days | 5-12 days |
| Germany | 2-5 days | 3-7 days | 5-12 days |
| Other EU | 2-5 days | 5-10 days | 7-15 days |
| Rest of World | 2-5 days | 7-21 days | 9-26 days |
Business days only. Holiday periods may extend these times.
Shipping Costs
Shipping is calculated at checkout based on:
- Delivery destination
- Order size and weight
- Shipping method available
We show the exact shipping cost before you pay.
Order Tracking
Once your order ships, we'll email you tracking information. You can also view tracking in your order dashboard.
Customs and Import Duties
International orders may be subject to customs duties, taxes, or import fees charged by your country. These are your responsibility and are not included in our prices.
We mark packages accurately for customs and cannot undervalue shipments.
Undeliverable Packages
If your package is returned to us as undeliverable, we'll contact you. Options include:
- Reship to a corrected address (shipping fee may apply)
- Full refund minus original shipping cost
Address Accuracy
Please double-check your shipping address before completing your order. We ship to the address you provide and cannot redirect packages once shipped.
Shipping Issues
Package delayed or missing? Contact us at support@upscaleprint.com with your order number. We'll investigate with our shipping partners.
Email: support@upscaleprint.com